How do I get my Citadel.one CSV file?
- Log in to your Citadel.one account.
- Next, export your transaction history as a CSV file, as shown in the images below.
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First click on the "Extensions Store" icon at the top right of the home screen.
- Navigate to the "Tax Reporting" extension.
- Wait a moment for the extension to open. Then enter the desired token and address, select a date and enter the e-mail the CSV file should be sent to.
The report settings should be adjusted the way it's shown below. Make sure to set the Separator to Comma ",".
- Click on "Order" and wait for the CSV file to be sent to your e-mail.
- To import your data, you must first create an Integration in the Blockpit Web App.
To do so, click + Integration in the upper navigation.
- Select Citadel.one from the list of exchanges, and then copy your CSV file into the designated field. Confirm your input with Create.
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If further uploads are required, access your Integration and upload more files as shown in the screenshot below.
Important: Make sure that there are no time overlaps when uploading further CSV files, as the upload does not check for duplicate transactions. The CSV file must be adjusted independently before uploading by deleting existing transactions.
If the upload of your original CSV file does not work, please try to update your internet browser version first or use an alternative browser to eliminate potential sources of error.
Which data can be imported via Citadel.one CSV file?
Your complete transaction history always serves as the basis for your tax report. Our team is committed to implement all CSV data provided by your exchange for you.
The following list shows the import scope of our interface:
Transactions:
Supported
Deposits & Withdrawals
Trades
Staking
In case of missing transactions, you can identify them in the history of your exchange and help our support team via ticket to include them in our import spectrum.
If an import of your transactions via the CSV file is not available, you can also add these transactions manually or by migrating your CSV data into our Excel template.
Synced/Calculated Balance:
Complete import scope
> What is the difference between Synced/Manual Integrations and Synced/Calculated Balance?
How do I solve problems with my Citadel.one Integration?
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Blockpit shows different Tips (indicators) in your Transactions list depending on the type of problem you are facing. The following procedure can help you to solve these problems.
Please always start a calculation of your transaction data using “Recalculate ” (Transactions) before you analyze Tips or the performance values of your portfolio.
1. Create a new Integration- Problem: Mismatched Balance (Dashboard)
Mismatched Balances of your CSV Integrations can only be detected by a direct comparison with the Balance of your Exchange.
- Tip: Missing History (Transactions)
> How to create, sync, edit, convert, group, delete and deactivate Integrations?2. Label or merge Unlabeled Transactions
Unlabeled transactions can be subsequently categorized with a corresponding label, edited or merged into Trades or Transfers by selecting related transaction pairs. It is also possible to change the labels of multiple similar transactions collectively (bulk edit).
> Basics on Labeling and Merging of Transactions
3. Manually edit, exclude or delete transactions
If you should still see Tips, it is possible that these were caused by incorrect transactions or transactions that were imported twice. These transactions can be edited as follows.
> Transaction Details Overview and Managing & Editing of Transactions
4. Add new transactions
If transactions have not been fully imported, you can add them individually or upload them directly to your integration using the Blockpit XLS Template.
> How to import my CSV/Excel history?
5. Continue to browse Troubleshooting category
> Overview of frequently asked questions and their solutions
- Problem: Mismatched Balance (Dashboard)