How do I get my Crypto.com App CSV file?
- Log in to your Crypto.com App account.
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Next, download your complete transaction histories as CSV files as shown in the image sequence below.
- To import your data, you must first create an Integration in the Blockpit Web App.
To do so, click + Integration in the upper navigation.
- Select Crypto.com App from the list of exchanges, and then copy your CSV files into the designated field. Confirm your input with Create.
Caution
Always upload crypto_trasnaction_record & fiat_transaction_record files together / simultaneously within your upload process to avoid duplicates. Uploading the card_transaction_record file is not required, as transactions from this file are already fully covered by the other two files.
If you still experience Mismatched Balance Issues, please double-check the ledger of the affected asset as Crypto.com is recording some transactions (e.g. viban_purchases) twice - once into the fiat_transaction_record and once into the crypto_transaction_record with slightly alternated timestamps. In order to fix your balance, you must then exclude one of these transactions manually. -
If further uploads are required, access your Integration and upload more files as shown in the screenshot below.
Important: Make sure that there are no time overlaps when uploading further CSV files, as the upload does not check for duplicate transactions. The CSV file must be adjusted independently before uploading by deleting existing transactions.
The maximum export period (time span between start and end date) within one upload is 3 years.
If the upload of your original CSV file does not work, please try to update your internet browser version first or use an alternative browser to eliminate potential sources of error.
Which data can be imported via Crypto.com App CSV file?
Your complete transaction history always serves as the basis for your tax report. Our team is committed to implement all CSV data provided by your exchange for you.
Using the following list, you can identify all products that are implemented:
Transactions:
Supported
Deposits & Withdrawals
Spot Market Trades
Crypto.com Card Cashbacks
Crypto Basket Trades
Supercharger Transactions
Earn: Rewards & Distributions (Staking, Lending, Bounties, Airdrops, Hard Forks)
In case of missing transactions, you can identify them in the history of your exchange and help our support team via ticket to include them in our import spectrum.
Not Supported
Fiat Deposits on Direct Credit Card Purchases (not supported in the CSV file - Fiat Deposits have to be created manually as Non-Taxable Transaction)
Fee Payments (not supported in the CSV file)
USD Bundle Conversions
Dust Conversions
If an import of your transactions via the CSV file is not available, you can also add these transactions manually or by migrating your CSV data into our Excel template.
Synced/Calculated Balance:
Complete import scope
> Welche Assets erkennt Blockpit? Warum wird der Wert mancher Assets nicht im Dashboard angezeigt?
How do I solve problems with my Crypto.com App Integration?
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Blockpit shows different Tips (indicators) in your Transactions list depending on the type of problem you are facing. The following procedure can help you to solve these problems.
Please always start a calculation of your transaction data using “Recalculate ” (Transactions) before you analyze Tips or the performance values of your portfolio.
1. Create a new Integration- Problem: Mismatched Balance (Dashboard)
Mismatched Balances of your CSV Integrations can only be detected by a direct comparison with the Balance of your Exchange.
- Tip: Missing History (Transactions)
> How to create, sync, edit, convert, group, delete and deactivate Integrations?2. Label or merge Unlabeled Transactions
Unlabeled transactions can be subsequently categorized with a corresponding label, edited or merged into Trades or Transfers by selecting related transaction pairs. It is also possible to change the labels of multiple similar transactions collectively (bulk edit).
> Basics on Labeling and Merging of Transactions
3. Manually edit, exclude or delete transactions
If you should still see Tips, it is possible that these were caused by incorrect transactions or transactions that were imported twice. These transactions can be edited as follows.
> Transaction Details Overview and Managing & Editing of Transactions
4. Add new transactions
If transactions have not been fully imported, you can add them individually or upload them directly to your integration using the Blockpit XLS Template.
> How to import my CSV/Excel history?
5. Continue to browse Troubleshooting category
> Overview of frequently asked questions and their solutions
- Problem: Mismatched Balance (Dashboard)