How do I get my Crypto.com App CSV-file?
- Log in to your Crypto.com App account.
Next, download your complete transaction histories as CSV-files as shown in the image sequence below.
- To import your data, you must first create an
To do so, click + Integration in the upper navigation.
in the .
- Select Crypto.com App from the list of exchanges, and then copy your CSV files into the designated field. Confirm your input with Create.
Always upload all files together / at the same time within one upload process to avoid duplicates.
If you still experience Mismatched Balance Issues, please double-check the ledger of the affected asset as Crypto.com is recording some transactions (e.g. viban_purchases) twice - once into the fiat_transaction_record and once into the crypto_transaction_record with slightly alternated timestamps. In order to fix your balance, you must then exclude one of these transactions manually.
If further uploads are required, access your Depot and upload more files as shown in the screenshot below.
However, make sure that there is no time overlap when uploading a new file.
The maximum export period (time span between start and end date) within one upload is 3 years.
If the upload of your original CSV file does not work, please try to update your internet browser version first or use an alternative browser to eliminate potential sources of error.
Which data can be imported via Crypto.com App CSV-file?
Your complete transaction history always serves as the basis for your tax report. Our team is committed to implement all CSV data provided by your exchange for you.
Using the following list, you can identify all products that are implemented:
In case of missing transactions, you can identify them in the history of your exchange and help our support team via ticket to include them in our import spectrum.
Fiat Deposits on Direct Credit Card Purchases (not supported in the CSV-file - Fiat Deposits have to be created manually as Non-Taxable Transaction)
Fee Payments (not supported in the CSV-file)
** currently not imported - import under investigation
If an import of your transactions via the CSV-File is not available, you can also add these transactions manually or by migrating your CSV data into our Excel template.
Complete import scope
Please note the information about how the asset balance is calculated in this article.